Frequently Asked Questions
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Do you only sell the packages?
No, we provide a full service, from recommending which package would best suit your needs, to installing and setting up your company and suggesting security measures.
What qualifications do your consultants have?
All our Consultants have to maintain up to date technical certificates, attend regular workshops & Road Shows.
Sage Pastel's accounting software is the preferred choice of many South African business owners & Accountants. The accounting software enables you to focus on what really matters and provides you with a streamlined accounting and management process. As a developer of accounting software packages, ERP software solutions and business management software, they have supported the growth of start-up, small, medium and large enterprises since 1989. Sage Pastel motivates you to go "beyond accounting" and give you the ability to focus on your core business. They believe in staying innovative in an ever-changing technological environment and aim to give you the confidence to do the same. Sage Pastel has a growing customer base of over 6 million clients and 13,500 employees in 24 countries including the UK, Ireland, mainland Europe, North America, South Africa, Australia, Asia and Brazil, they have the necessary infrastructure and experience to help your business succeed.
Why does the purchase price of the software not include installation?
Sage Pastel are the developers and owners of Pastel software. Their strength is that they have a large network of certified consultants that support their software. The Software is purchase through the Resellers from Sage, but the installation is totally separate. Each company has its own needs and its own setups, so not every site will be the same, it is better to be billed as required, that way you have full control on what support you want from the reseller.
What are your rates?
Sage Pastel Technical Consultant R342.00 per hour Sage Pastel Accounting & Payroll Consulting R376.20 per hour Sage Pastel Accounting & Payroll Senior Consultant R410.40 per hour Sage Evolution Consultant R456.00 per hour No Travel costs within 20km Distance of our Offices
What modules are compulsory licensed modules?
Manufacturing Point of Sale Debtors Manager Bank Manager Project Tracker SDK Connector Multi-Currency Site Licenses
What are the minimum hardware specifications for Pastel?
HARDWARE Recommended Pentium IV 2GHz or Higher Pentium IV2GHz or higher DVD Drive Required Required 32 bit (x86) and 64 bit (x64) Processors are Supported RAM Recommended 512MB or Higher Add 128MB per simultaneous user who accessed the system SCREEN RESOLUTION Minimum 1024x768 1024x768 OPERATING SYSTEM Supported Operating Systems Windows Vista, Windows 7, Windows 8 Windows Vista, Windows 7, Windows 2003 & 2008 & 2012 Server OTHER SYSTEM REQUIREMENTS Requires Microsoft Office 2007 or later (Desktop Versions Only) Note: Some Features Require an Internet Connection. NOTIFICATION: Windows XP Operating system is NO LONGER SUPPORTED. Microsoft will no longer support Windows XP Operating System. This means Windows XP users will not receive Microsoft Software Updates including security updates that help protect your POS system from viruses, spyware and other malicious software. If you are currently operating Windows XP Operating System, we recommend you move to a supported operating system so you can continue operating in a secure environment. In moving to a new operating system, if your POS system also runs in Windows XP, we suggest you contact your primary support provider to discuss compatibility of your POS system with the new operating system. Note: Some Features Require an Internet Connection.
For smaller business that are outgrowing Sage Pastel (or your other smaller accounting software package) Sage Evolution is the perfect solution. As with all Sage software, the time and development that has gone into Evolution is of a high standard. Sage Evolution is not just an accounting / financial system but also an ERP (Enterprise Resource Planning) system and therefore focuses on information from a management perspective. From high stock movement needs to retail point of sale to manufacturing Sage Evolution has the capability to pull all the processors together.
What are ‘Add-On modules?
Add on modules are modules that are available over and above the ‘core’ module purchased. More popular Add-On’s include Job Costing, Retail POS, Bills of Materials, Manufacturing, Serial Number Tracking, Lot Tracking & Advanced Procurement. These modules integrate seamlessly into Sage Pastel & Evolution and help to optimise your business processes and reporting.